Terms and Conditions

Welcome to Aqueouss. These Terms and Conditions govern your use of our website https://aqueouss.in/, our online store, all product purchases, and other services (collectively, “Services”). By accessing and using our Site or placing an order, you accept and agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Aqueouss

Aqueouss is a manufacturer, wholesaler, and online seller of advanced battery solutions and energy storage products including lithium-ion and LiFePO4 battery packs, batteries for electric bikes & scooters, solar components, inverter batteries, e-rickshaw batteries, and related cells and accessories.

Our online store allows customers to browse, select, and purchase products directly through the Site using WooCommerce.

2. Acceptance of Terms

By:

  • Visiting or browsing the Site,

  • Creating an account,

  • Placing an order,

  • Purchasing products online,

you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy and Return & Refund Policy.

3. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site after updates indicates acceptance of the new Terms.

4. Eligibility

To use this Site and purchase products, you must be at least 18 years old, legally competent, and able to enter a binding contract under applicable law.

5. Account Registration

If you register an account:

  • Provide accurate and up-to-date information.

  • Maintain the confidentiality of your login credentials.

  • Be responsible for all activities that occur under your account.

We may suspend or terminate your account for violations of these Terms.

6. Product Information

We try to provide accurate product descriptions, specifications, pricing, and images. However, product descriptions and pricing are subject to change without notice. Slight variations in product appearance may occur due to photography, device display, or manufacturing changes.

7. Pricing & Payment

  • All prices displayed on the website are in Indian Rupees (₹).

  • GST and other applicable taxes are NOT included in the listed product prices unless explicitly mentioned.

  • Applicable taxes, including GST, will be calculated and added at checkout or shared separately as per the order requirements.

  • Prices are subject to change without prior notice.

  • Payments are processed securely through our supported payment gateways.

  • By placing an order, you authorize Aqueouss to charge your selected payment method for the total payable amount, including taxes and shipping charges (if applicable).

8. Orders & Delivery

  • Once an order is placed and payment is successfully received, you will receive an order confirmation via email.

  • Orders are processed within the specified processing time mentioned on the product or checkout page.

  • Delivery timelines may vary depending on product type, customization, availability, and delivery location.

  • Any delivery dates provided are estimated only and not guaranteed.

For detailed information regarding shipping methods, delivery timelines, charges, and policies, please refer to our Shipping Policy page before placing an order.

Risk of loss and ownership of products pass to the customer upon successful delivery by the shipping partner.

9. Returns, Refunds & Cancellations

Please read our Return & Refund Policy carefully before purchasing. That policy is part of these Terms and governs returns, exchanges, refunds, and cancellations.

10. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is our property or that of our licensors and protected by copyright and other intellectual property laws. You may use the content only for personal, non-commercial purposes.

11. User-Generated Content

If you submit content (such as reviews, questions, comments), you grant Aqueouss a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, adapt, and publish your content in any format.

You represent that your content is original and does not violate the rights of any third party.

12. Prohibited Activities

You agree not to:

  • Use the Site for unlawful activities.

  • Upload harmful software or spam.

  • Interfere with Site operation or security.

  • Access products by any means other than through the interface provided.

13. Disclaimer of Warranties

Our Site and products are provided “as is” without warranties of any kind. Aqueouss does not warrant that the Site will be uninterrupted, error-free, or secure. Product performance may vary.

14. Limitation of Liability

To the maximum extent permitted by law, Aqueouss and its affiliates will not be liable for:

  • Indirect, special, incidental, consequential, or punitive damages,

  • Loss of profits, data, or business,

  • Any damages arising from use of the Site or products purchased.

15. Indemnification

You agree to indemnify and hold Aqueouss harmless from any claims, liabilities, damages, and expenses arising from your use of the Site, violation of these Terms, or infringement of any rights.

16. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes will be resolved in courts located within Delhi, India.

17. Severability

If any part of these Terms is found invalid or unenforceable, the remainder will continue in full force and effect.

18. Contact Us

If you have any questions or concerns about these Terms, contact us:

📧 Email: support@aqueouss.in
🌐 Website: https://aqueouss.in/
📍 Address: WH – 29 Phase, 1, Block B, Mayapuri Industrial Area Phase II, Mayapuri, Delhi, 110064